Privacy & Cookies
01. Agreement
This Privacy Policy explains how we collect, process and safeguard personal data when you interact with our website. By using the website, you agree to the terms set out in this Policy.
We may update this Privacy Policy at any time and the latest version will always be available on the website. Continued use of the website after updates indicates acceptance of the revised Policy.
This Privacy Policy applies only to data collected through this website and does not cover information collected offline.
02. Legal Grounds
Where applicable, personal data may be processed under one or more of the following grounds:
- Contractual necessity
- Legal obligation
- Legitimate interests, including service operation and analytics
- Explicit consent where required
03. Data Collection
3.1 Personal Information
We collect personal information provided through account creation, checkout or newsletter subscription. This may include your name, email address, postal address, phone number and payment details. You may browse the site without providing personal information.
We may collect credit card information during checkout for the sole purpose of securely transmitting it to our authorised payment gateway. This information is not stored on our servers after the transaction is completed.
3.2 Technical and Usage Information
We collect data through cookies and analytical tools to maintain website functionality (including cart behaviour) and to understand aggregated usage patterns.
3.3 Sensitive Information
We do not retain financial identifiers on our servers after a transaction. We do not collect sensitive personal data unless required by law.
04. Data Usage
4.1 Service Delivery and Operations
We use collected information to fulfil orders, manage customer accounts, respond to enquiries and operate the website.
Personal information will not be sold, exchanged or transferred to any external party without your consent, except where disclosure is required to deliver the purchased product or service.
4.2 Communications
The email supplied during checkout may be used for order updates and occasional company announcements. Each marketing email includes an unsubscribe option.
4.3 Site Functionality
Cookies are used to maintain cart information, recognise returning visitors and improve overall site performance.
05. Data Protection
5.1 Technical Safeguards
Sensitive information is transmitted via SSL encryption and securely processed by authorised payment gateways. All sensitive payment information is encrypted directly into the payment gateway provider’s database and is accessible only to authorised individuals with designated access rights who are obligated to keep this information confidential.
5.2 Organisational Measures
Access to stored information is restricted to authorised personnel. No payment card data is stored on internal servers once a transaction is completed.
06. Data Sharing
6.1 Third-Party Service Providers
We do not sell or trade identifiable personal data. Limited sharing occurs with trusted providers supporting website operations, payment processing or customer service, under confidentiality terms.
6.2 Legal Requirements
We may disclose information when required by law, to enforce website policies or to protect legitimate interests such as property or safety.
6.3 Non-Identifiable Data
Aggregated, non-personal data may be used for analytics, advertising or similar functions.
6.4 Regional Compliance
We comply with CalOPPA regarding user access and modification rights. We comply with COPPA and do not knowingly collect data from individuals under 13.
Users may access and update their personal information at any time by logging into their account dashboard and using the profile editing functions.
07. Contact
For questions about this Privacy Policy, contact Kreativity at:
- Phone: +41 (0)61 63 102 63
- Email: info@kreativity.com